HIRTA News Blog

Marion County Survey

Brooke Ramsey - Friday, January 08, 2016
HIRTA would like your help gathering feedback about services we're currently providing as well as services the community would like available. It is important our customers provide the information however, we would like your assistance in getting the survey to them. This survey is specific to Marion County, survey's in other communities will be available at a later date. The Marion County survey will close on March 1st, 2016. Follow this link to complete the survey: Marion County 2016 Survey

1/7/16 Scheduled IT Maintenance

Brooke Ramsey - Wednesday, January 06, 2016

On Thursday 1/7/16 at 10AM HIRTA will have scheduled IT maintenance and short periods of internet outages. This may temporarily delay our ability to schedule rides.  

12/28/15 Weather Alert

Brooke Ramsey - Monday, December 28, 2015

Due to limited visibility and deteriorated road conditions, HIRTA will provide In-Town only services in Jasper Marion, Story and Warren Counties today, 12/28/15.

Medicaid Modernization

Brooke Ramsey - Tuesday, December 01, 2015

Medicaid Modernization Update:

At this time, no contracts have been finalized, however we do anticipate contracting with the transportation brokers who will be contracting with the Managed Care Organizations (MCO's). We will keep everyone updated as more information becomes available.

Holiday Closure Reminder

Brooke Ramsey - Tuesday, November 17, 2015

Reminder: HIRTA will be closed in observance of the Thanksgiving Holiday 11/26/15 and offer limited services on 11/27/15. 

Shuttles to Des Moines

Brooke Ramsey - Monday, November 09, 2015
HIRTA has increased regular shuttles to Des Moines. From Ames on Mondays and Wednesdays, From Newton and Knoxville on Monday, Wednesday and Friday, From Indianola Monday, Wednesday, Thursday and Fridays. Availability varies so call us today for more information! 

Mobility Matters 7 - Sign up Now!

Brooke Ramsey - Tuesday, October 13, 2015


FREE! Statewide Mobility Matters 7 Conference

Tuesday, November 3, 2015

8:00 am to 3:30 pm

Mercy Medical Center East

Tower Auditorium

1111 E. 6th Avenue

Des Moines, Iowa





REGISTER FOR FREE HERE:  https://tikly.co/events/875




Mobility Matters is an annual conference dedicated to transportation in Iowa. The focus of the conference is to discuss what advancements have been made in transportation agencies and programs throughout the state. It is also a platform to discuss how transportation can be enhanced by working together to identify unmet needs, understand why those needs have not been met, and develop potential solutions to improve public transportation.


Anyone is welcome to attend this free conference. Public transportation options affect many different demographics and it is important to have each perspective represented. The conference is especially geared toward those interested in developing partnerships between transit and community service agencies.



1. (8:00—8:30) Welcome

                                  Sign In

                                  Name Tags



2. (8:30—8:45) Introduction to Mobility Matters 7


3. (8:45—10:30) Health Care Transportation


                                  Cindy Voss: After Hours Transportation in Spencer (8:45-9:30)




                                  Michele Meadors: Mercy NCMM grant; cross-sector education (9:45—10:30)


4. (10:30—11:45) State Transit Systems Updates




5. (12:30—2:15) Community Partnerships


                                  Shannon Bardole: United Way of Story County; taking the community further (12:30—1:15)




                                  Eric Burmeister: Cross-sector collaboration; how it’s done, and what it does (1:30—2:15)


6. (2:15—3:00) Breakout Sessions


7. (3:00—3:30) Wrap-up




REGISTER FOR FREE HERE:  https://tikly.co/events/875



For Further Information Contact:

Sarah Constable
Rural Mobility Coordinator
HIRTA Public Transit

Mobility Matters 7

Brooke Ramsey - Friday, October 02, 2015

Registration is now open for the Mobility Matters 7; The Road to Successful Partnerships

To sign up or get more information, visit: https://tikly.co/events/875

Phone Maintenance Scheduled

Brooke Ramsey - Thursday, September 24, 2015

HIRTA will be having scheduled maintenance to our phone system today 9/24/15 from 2 PM to 4:30PM. There will be down time so if you receive a busy signal, please try again a little later. You can also email erides@ridehirta.com .

HIRTA Central Office is Moving

Brooke Ramsey - Wednesday, July 29, 2015

HIRTA is moving our Central office to a larger space this weekend.

We will be closing our offices at 3pm on Friday, July 31st. Our phone system will still be in service, however no trips will be able to be scheduled after 3 p.m.  

The computer and phone system will be moved on Saturday, August 1st and will be unavailable for the majority of the day.  We do expect everything to be back in full operation Monday morning.

If you have any questions, please call HIRTA at 1-877-686-0029 before 3pm on Friday.

Our new address is 2824 104th Street; Urbandale, IA 50322. Phone numbers and email addresses will remain the same. 

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