HIRTA News Blog

Holiday Closure Notice

Julia Castillo - Sunday, December 15, 2019

Newton Shop with Cop a Success!

Brooke Ramsey - Tuesday, December 10, 2019

Each year, HIRTA partners with the Newton Police Department to provide transportation for Shop with a Cop. We're excited the 2019 event was another success, we truly enjoy this partnership.

More on the event can be found on the Newton Daily News article here

Closing Early Today!

Julia Castillo - Friday, November 29, 2019
HIRTA offices are closing at 1:30pm today 11/29. We'll be back Monday morning to assist and schedule your rides.

Have a Great Weekend! 

Holiday Schedule

Julia Castillo - Wednesday, November 27, 2019

Reminder we are CLOSED on Thanksgiving and have limited service on Friday, the day after Thanksgiving, for medical and dialysis only.  If you have any questions or concerns, please contact us 1-877-686-0029.  Thank you 

Holiday Closure Reminder

Brooke Ramsey - Monday, November 25, 2019
A friendly reminder: HIRTA will be closed in observance of the holiday on Thursday 11/28/19, if you need to reschedule your routine trip to another day, please contact our customer service department at 1-877-686-0029 or erides@ridehirta.com . Thank you and have a safe and warm holiday. 

IT System Upgrade

Brooke Ramsey - Friday, October 11, 2019

HIRTA will be upgrading our IT system on Tuesday, October 15, 2019 at approximately 9am.  During the upgrade process, HIRTA may be temporarily unavailable to take your call.  Our systems are expected to be fully functional later in the morning. Thank you in advance for your patience.

General Public Fare Increase

Brooke Ramsey - Friday, September 27, 2019

General Public FARE INCREASE Notice

Effective October 1, 2019, HIRTA will increase our General Public Fares to $2.50 in-town and $5.00 in-county.

All the same payment options will be available.  We will accept Cash and Checks, however both must be the EXACT Amount as drivers do not give change.  You may also use the AMBLE App, and have money put into your online account and the correct amount will be auto deducted when you ride.

$1 HIRTA Bucks can be used. For in-town you may be pay with 2 HIRTA bucks and give 50 cents in change, or you may pay with 3 HIRTA bucks and the extra 50 cents will be counted as a donation. For In-County, you may use five (5) $1 HIRTA Bucks.

Our new HIRTA bucks will each be $2.50 and will come in books of 10 for $25.00.  These are not available yet, but will be soon, and will be sold in all the same places as they are now, which include several community HyVee’s, CyRide in Ames, and from HIRTA.

For more information or if you have any questions, please contact our friendly Customer Service Reps at either erides@ridehirta.com or 1-877-686-0029.

Gas Leak forces Office Evacuation

Brooke Ramsey - Wednesday, September 18, 2019

9.18.19

A gas leak on 104th street has forced the evacuation and closure of two buildings, including the Heart of Iowa Regional Transit Agency (HIRTA) central office. Originally, HIRTA staff was told it would be a few minutes before Mid American Energy could shut off the gas line, however several hours later officials have reported the location of the gas leak has not been identified and it may be hours until the buildings are safe to be occupied.

HIRTA thanks the public for their patience during this time.

NORWALK JOBLINK

Julia Castillo - Wednesday, September 04, 2019

Holiday Closure Reminder

Brooke Ramsey - Thursday, August 29, 2019
A friendly reminder: HIRTA will be closed in observance of the holiday on Monday 9/2/19, if you need to reschedule your routine trip to another day, please contact our customer service department at 1-877-686-0029 or erides@ridehirta.com . Thank you and have a safe holiday. 

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