HIRTA News Blog

Press Release: Castillo awarded Transit Manager of the Year

Brooke Ramsey - Saturday, May 25, 2019
Heart of Iowa Regional Transit Agency’s Julia Castillo Named
2019 Community Transportation Manager of the Year
 

CTAA Transit Manager of the Year

Brooke Ramsey - Friday, May 24, 2019

The Community Transportation Association of America (CTAA) awarded Julia Castillo, Executive Director as 

Transit Manager of the Year. Julia has transformed the image of rural transportation, and has done a wonderful 

job representing Iowa on the national stage; we are lucky to have her call HIRTA home. On behalf of HIRTA we thank 

Julia for her dedication to rural public transportation, our mission of providing public transportation in Central Iowa and 

her outstanding service to our customers. Congratulations Julia!


Pictured: Randy Zobrist (River Bend Transit), Julia Castillo, FTA Administrator K. Jane Williams, and CTAA Director Scott Bogren.


Holiday Closure Reminder

Brooke Ramsey - Thursday, May 23, 2019
A friendly reminder: HIRTA will be closed in observance of the holiday on Monday 5/27/19, if you need to reschedule your routine trip to another day, please contact our customer service department at 1-877-686-0029 or erides@ridehirta.com . Thank you and have a safe holiday. 

Get on Board Day 4/25/19

Brooke Ramsey - Wednesday, April 17, 2019

Get on Board Day, sponsored by the American Public Transportation Association, is a national awareness and advocacy day highlighting the many ways public transit provides economical, social, cultural, environmental, and safety benefits for all Americans. 

In honor of Get On Board Day, HIRTA will be providing free rides to new customers on April 25, 2019. 

Help us raise awareness about the value of public transportation by adding your name to the National Get On Board Day petition by clicking here

HIRTA service in Dallas County, effective 4/1/19

Brooke Ramsey - Friday, March 08, 2019

Changes coming to public transit in Dallas County

Brooke Ramsey - Thursday, March 07, 2019

FOR IMMEDIATE RELEASE                                                           

TODAY’S DATE   March 6, 2019

CONTACT 1:  Brooke Ramsey, Business Development Manager 515-309-9282

CONTACT 2:  Julia Castillo, Executive Director 515-309-9281

CHANGES COMING to Public Transit in Dallas County 

 [Urbandale, IA] Effective April 1, 2019, HIRTA Public Transit in Dallas County will no longer be operated by HomeCare Services, Inc. of Dallas County.  HIRTA Public Transit will provide their own transit services throughout Dallas County.

  • HIRTA wants to assure everyone that public transit service will continue in Dallas County, and will be provided with HIRTA vehicles.
  • Starting March 18, to schedule trips needed on or after April 1, call HIRTA at 1-877-686-0029 or email your request to erides@ridehirta.com. All requests receive confirmations.
  • HIRTA has a scheduling App, online payment option and a notification system
  • Payment for trips will be due at the time of service or by using our online payment option. Drivers accept cash or checks.
  • HIRTA supports local economy and we want to hire local drivers and create partnerships to keep local dollars in the communities we serve as often as possible.

The fares will change when HIRTA begins providing services directly. Our Regionwide FARE structure is $2.00 per trip within the cities of Adel, Perry and Waukee.  $4.00 per trip within Dallas County and $10 to Des Moines.  Our services are open to anyone for any reason. All vehicles are accessible and we do provide door to door services for anyone.

We encourage people to sign up for our RSS feed from our website www.hirtapublictransit.com and also to like and follow us on our Facebook or Twitter page @rideHIRTA.  This is where we post announcements, updates, inclement weather closings or restrictions and other information we want the public and our riders to know.

HIRTA staff is working with HomeCare Services Inc, of Dallas County staff to make this a seamless transition as possible. We are excited to serve those who currently ride HIRTA and also hope to open the door to those who are new to the Public Transit experience.  

1/30/19 Weather Closure

Brooke Ramsey - Tuesday, January 29, 2019

Due to the extreme cold temperatures, HIRTA is canceling service on Wednesday, January 30th, 2019 in Boone, Jasper, Marion, Story and Warren Counties. Ames paratransit / Dial-A-Ride will still be open. Our office will be closed. Please stay safe.

1/23/19 In-town only service

Brooke Ramsey - Wednesday, January 23, 2019

Due to inclement weather and deteriorated road conditions, HIRTA will have in-town only service in Boone, Ames, Newton, Pella, Knoxville and Indianola. Our offices will open at 10AM. Be safe!

1/22/19 In-town Only

Brooke Ramsey - Tuesday, January 22, 2019
Due to declining road conditions and inclement weather, HIRTA will have in-town only services today in Boone, Jasper, Marion, Story and Warren Counties. 

Holiday Closure Reminder

Brooke Ramsey - Thursday, December 27, 2018
A friendly reminder: HIRTA will be closed in observance of the holiday on Tuesday 1/1/19, if you need to reschedule your routine trip to another day, please contact our customer service department at 1-877-686-0029 or erides@ridehirta.com . Thank you and have a safe, warm holiday. 

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