HIRTA News Blog

Server Maintenance 1/4/18

Brooke Ramsey - Thursday, January 04, 2018

Due to routine scheduled server maintenance, HIRTA will be closing our office at 3:30PM. The office will re-open on Friday 1/5/18 at 7AM. Thank you.

12-31-17 inclement weather

Brooke Ramsey - Saturday, December 30, 2017

Due to inclement weather, HIRTA will be closed on 12-31-17 in Pella. 

Holiday Closure Reminder

Brooke Ramsey - Monday, December 25, 2017
A friendly reminder: HIRTA will be closed in observance of the holiday on Monday 1/1/18, if you need to reschedule your routine trip to another day, please contact our customer service department at 1-877-686-0029 or erides@ridehirta.com . Thank you and have a safe, warm holiday. 

System Outtage

Brooke Ramsey - Monday, December 18, 2017

Our scheduling software is experiencing a system outage which affects both the ability to schedule new rides and also the existing trips. We have notified our software vendor of the issue and they are working to address it. Please be patient while we with the software vendor to get the system back up and running. We apologize in advance for any inconvenience this may cause. 

Holiday Closure reminder

Brooke Ramsey - Monday, December 18, 2017
A friendly reminder: HIRTA will be closed in observance of the holiday on Monday 12/25/17, if you need to reschedule your routine trip to another day, please contact our customer service department at 1-877-686-0029 or erides@ridehirta.com . Thank you and have a wonderful holiday. 

City of Carlisle Survey

Brooke Ramsey - Tuesday, October 03, 2017

The City of Carlisle and HIRTA are working together to help residents eliminate barriers in transportation. Please take a moment to complete a brief survey to help us identify how HIRTA can best help you with your transportation needs. You can complete the City of Carlisle survey by clicking here. Thank you for your feedback!

Announcing HIRTA's iRide Campaign

Brooke Ramsey - Thursday, July 20, 2017
HIRTA is pleased to announce our new iRide campaign. Our staff will be out in the community gathering riders stories of why they ride HIRTA and what public transportation means to them. If you’re interested in participating in the iRide campaign, please let our customer service team know.

What is iRide?
  • Breaking down barriers and negative stigmas toward public transit and riding the bus is a substantial way to increase awareness and ridership, so it is the main focus of the campaign.
  • Who rides the bus and where do they go? We will unmask the diversity among our riders and trip destinations.
The power of personal testimony will propel us forward.

Customer Satisfaction Survey

Brooke Ramsey - Tuesday, July 18, 2017
We are interested in your HIRTA Public Transit experience! Our customer satisfaction survey will allow us to gather results to assist in determining how our services are being provided and how we can improve. You can complete the survey by clicking here.  The survey will close September 1st, 2017. We thank you in advance for your input!

National Dump the Pump Day

Brooke Ramsey - Tuesday, June 06, 2017

Join us in celebrating National Dump the Pump day on Thursday June 15th. Dump the Pump day encourages people to ride public transportation, instead of driving. APTA reports show a two person household which downsizes to one car can save on average more than $9,700 per year. Public transportation also benefits local economies, every $1 invested in public transportation has a $4 economic return. In honor of Dump the Pump day, HIRTA will be scheduling FREE rides. Ask our staff for more information.

Boone County Transportation Needs Survey

Brooke Ramsey - Tuesday, May 09, 2017
HIRTA would like your help gathering feedback about services we're currently providing as well as services the community would like available. It is important our customers provide the information however, we would like your assistance in getting the survey to them. This survey is specific to Boone County, survey's in other communities will be available at a later date. Follow this link to complete the survey: Boone Transportation Needs

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