HIRTA News Blog

The City of Carlisle and HIRTA are working together to help residents eliminate barriers in transportation. Please take a moment to complete a brief survey to help us identify how HIRTA can best help you with your transportation needs. You can complete the City of Carlisle survey by clicking here. Thank you for your feedback!

HIRTA is pleased to announce our new iRide campaign. Our staff will be out in the community gathering riders stories of why they ride HIRTA and what public transportation means to them. If you’re interested in participating in the iRide campaign, please let our customer service team know.

We are interested in your HIRTA Public Transit experience! Our customer satisfaction survey will allow us to gather results to assist in determining how our services are being provided and how we can improve. You can complete the survey by clicking here.  The survey will close September 1st, 2017. We thank you in advance for your input!

Join us in celebrating National Dump the Pump day on Thursday June 15^th. Dump the Pump day encourages people to ride public transportation, instead of driving. APTA reports show a two person household which downsizes to one car can save on average more than $9,700 per year. Public transportation also benefits local economies, every $1 invested in public transportation has a $4 economic return. In honor of Dump the Pump day, HIRTA will be scheduling FREE rides. Ask our staff for more information.

HIRTA would like your help gathering feedback about services we're currently providing as well as services the community would like available. It is important our customers provide the information however, we would like your assistance in getting the survey to them. This survey is specific to Boone County, survey's in other communities will be available at a later date. Follow this link to complete the survey: Boone Transportation Needs

Reminder, HIRTA is having a phone system upgrade today, Tuesday January 31st, 2017. Our phone system will be down from 3PM-6PM. Please make sure to contact HIRTA prior to 3PM today regarding trips for tomorrow. Thank you for your patience during this temporary outage.

HIRTA will be having a phone system upgrade on Tuesday January 31st 2017 from 3PM - 6PM. Our phone system will be completely down during this time however our email will still be functioning. We appreciate your patience while we work to enhance features on our phone system.

A Friendly reminder about HIRTA's adverse weather policy:

• Customers are responsible for snow removal to make their homes accessible to the HIRTA transit drivers. Drivers are not allowed to assist customers through snow or ice.
• If a customer schedules service knowing that a path has not been cleared to their homes, the trip will be considered a “no-show”, and the “no-show” policy will apply.

For the safety of our passengers and our drivers, HIRTA will be enforcing the adverse weather policy. Please help us keep everyone safe by maintaining your driveway and sidewalk this winter season.

Thank you for your help and stay safe out there!

Due to icy road conditions, on Tuesday January 17th, 2017, HIRTA will provide in-town only service in Jasper, Marion, Story and Warren Counties. 

Due to inclement weather, HIRTA will have in-town only service in Jasper, Marion, Story and Warren Counties on Monday 1/16/17.