HIRTA News Blog

Story County: Amble App official Release

Brooke Ramsey - Tuesday, July 24, 2018

Story County: We are excited to announce the official release of HIRTA’s new scheduling app, Amble. The Amble app is available free at both the google play store and the apple app store. Amble gives you 24/7 access to manage your transportation including scheduling and canceling rides, view upcoming and previous trips and more. 

There is also a new online payment feature. 

For more information, please contact our customer service department at erides@ridehirta.com or 1-877-686-0029. This project was made possible thanks in part to United Way of Story County, DCAT of Story County and CyRide.  

Don't forget to follow us on Facebook, you can find us @rideHIRTA.


Holiday Closure Reminder

Brooke Ramsey - Wednesday, June 27, 2018
A friendly reminder: HIRTA will be closed in observance of the holiday on Wednesday 7/4/18, if you need to reschedule your routine trip to another day, please contact our customer service department at 1-877-686-0029 or erides@ridehirta.com . Thank you and have safe holiday. 

Holiday Closure Reminder

Brooke Ramsey - Monday, May 21, 2018
A friendly reminder: HIRTA will be closed in observance of the holiday on Monday 5/28/18, if you need to reschedule your routine trip to another day, please contact our customer service department at 1-877-686-0029 or erides@ridehirta.com . Thank you and have a wonderful holiday. 

Beyond the Bus 2018

Brooke Ramsey - Wednesday, February 07, 2018
Save the date for HIRTA's 2018 conference, Beyond the Bus. The conference is free, however you must register to reserve a seat.

Here is a Save the Date and a tentative agenda for the event. Stay tuned as updates will follow!



United HealthCare trip scheduling

Brooke Ramsey - Tuesday, February 06, 2018
 

In-town only on 1/11/18

Brooke Ramsey - Thursday, January 11, 2018

Due to declining road conditions and inclement weather, HIRTA will have in-town only services in Boone, Jasper, Marion, Story and Warren Counties. We wish all of our customers safe travels. Thank you.

Server Maintenance 1/4/18

Brooke Ramsey - Thursday, January 04, 2018

Due to routine scheduled server maintenance, HIRTA will be closing our office at 3:30PM. The office will re-open on Friday 1/5/18 at 7AM. Thank you.

12-31-17 inclement weather

Brooke Ramsey - Saturday, December 30, 2017

Due to inclement weather, HIRTA will be closed on 12-31-17 in Pella. 

Holiday Closure Reminder

Brooke Ramsey - Monday, December 25, 2017
A friendly reminder: HIRTA will be closed in observance of the holiday on Monday 1/1/18, if you need to reschedule your routine trip to another day, please contact our customer service department at 1-877-686-0029 or erides@ridehirta.com . Thank you and have a safe, warm holiday. 

System Outtage

Brooke Ramsey - Monday, December 18, 2017

Our scheduling software is experiencing a system outage which affects both the ability to schedule new rides and also the existing trips. We have notified our software vendor of the issue and they are working to address it. Please be patient while we with the software vendor to get the system back up and running. We apologize in advance for any inconvenience this may cause. 


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