HIRTA News Blog

Phone System upgrade 1/31/17

Brooke Ramsey - Tuesday, January 24, 2017

HIRTA will be having a phone system upgrade on Tuesday January 31st 2017 from 3PM - 6PM. Our phone system will be completely down during this time however our email will still be functioning. We appreciate your patience while we work to enhance features on our phone system.

Adverse Weather Reminder

Brooke Ramsey - Wednesday, January 18, 2017

A Friendly reminder about HIRTA's adverse weather policy:

  • Customers are responsible for snow removal to make their homes accessible to the HIRTA transit drivers. Drivers are not allowed to assist customers through snow or ice.
  • If a customer schedules service knowing that a path has not been cleared to their homes, the trip will be considered a “no-show”, and the “no-show” policy will apply.
For the safety of our passengers and our drivers, HIRTA will be enforcing the adverse weather policy. Please help us keep everyone safe by maintaining your driveway and sidewalk this winter season.

Thank you for your help and stay safe out there!

1/17/17 HIRTA in-town only

Brooke Ramsey - Monday, January 16, 2017

Due to icy road conditions, on Tuesday January 17th, 2017, HIRTA will provide in-town only service in Jasper, Marion, Story and Warren Counties. 

Jasper, Marion, Story and Warren Counties, in-town only service on 1/16/17

Brooke Ramsey - Sunday, January 15, 2017

Due to inclement weather, HIRTA will have in-town only service in Jasper, Marion, Story and Warren Counties on Monday 1/16/17.

Phone Update 12/7/16 at 4PM

Brooke Ramsey - Wednesday, December 07, 2016

Due to a phone system update, HIRTA's phone system will be down on 12/7/16 at 4PM. 

Check out our FREE services this week!

Brooke Ramsey - Monday, November 07, 2016

There are many special activities at HIRTA this week!

HIRTA will be providing FREE rides to voting precincts on Tuesday, 11/8/16. 

In addition, on Wednesday, 11/9/16, any payments received for rides will be donated to the Des Moines Police Officers' Credit Union in honor of fallen Sargent Beminio and Officer Martin. 

On Friday, 11/11/16, in appreciation of our service men and women, HIRTA will offer FREE rides to Hy-Vee for the Veterans breakfast.

Call us today to be scheduled for these great community services!

Ridership Satisfaction Survey

Brooke Ramsey - Thursday, October 06, 2016

Please take a moment to help HIRTA with the 2016 Ridership Satisfaction Survey. You can fill the survey out online by clicking here or call us at 1-877-686-0029 to receive a paper copy. 

Mobility Matters 8

Brooke Ramsey - Monday, September 19, 2016

We invite you to attend the 8th Mobility Matters conference September 29, 2016.  Mobility Matters 8 will focus around "Creating Connected Communities." Community partners from across the region will share how transportation impacts their agencies and the lives of those in their communities. Open discussions will allow participants to share their experiences and ideas with one another.  The highlight of the afternoon will be a panel discussion with MCO’s and brokers!  We are very excited to offer the MCO/broker panel and hope you will find the panel helpful and informative! 

Please register at the link below.  There is no registration fee.  Please forward to interested parties.  Feel free to contact us with any questions. 


1st Annual Stride for Rides 5k

Brooke Ramsey - Friday, September 02, 2016
HIRTA Public Transit is happy to announce our first annual Strides for Rides 5k! Walk, run, or roll this race to help fund rides for local shelters and emergency services. Our 5k is open to ALL!

Central Iowa has a growing public transportation system that helps unite and grow our communities. However, for some, this amazing resource is not an option, as it not as easily affordable for all. All proceeds from the Strides for Rides 5k will go towards transportation for individuals to shelters and emergency services within our region.

Following the race we invite you to relax and enjoy food and beverages at Mullets Restaurant, where Fleet Feet Sports will be hosting a raffle for four lucky participants to win a pair of Mizuno Rider running shoes.

The race will begin at 9:00 am at Principal Park (1 Line Dr, Des Moines, IA 50309), and will end at Mullet's restaurant on SE 1st Street.

See more at: https://www.raceentry.com/race-reviews/strides-for-rides-5k#sthash.oREfc3m7.dpuf

New Server Install 8/23/16, email outages expected

Brooke Ramsey - Friday, August 12, 2016
HIRTA is having a new server installed on Tuesday, 8/23/16, we expect emails to be delayed, if your needs are urgent or time sensitive please contact us by phone at 1-877-686-0029. Thank you.

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