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HIRTA public transit service provided under contract by:
Story County/Heartland Senior Services
205 S. Walnut Ave, Ames, IA 5010-6725
Telephone: (515) 233-2906
Fax: (515) 233-6986
Hearing Impaired: (800) 735-2942 TDD or (800) 735-2943 Voice
Office Hours:
- Trips within Ames:
Monday - Friday: 6:00 a.m. - 11 p.m.
Saturday: 8:00 a.m. - 11 p.m.
Sunday: 9:00 a.m. - 11 p.m.
During the summer we provide service until 10:00 p.m.
- Trips outside of Ames can be made:
Monday-Friday: 7:00 a.m. to 5:30 p.m.
Extended hours provided when Iowa State University is in session.
Public Ride Rates:
- $5.75 each way for all of Story County.
- Reduced rates are available for passengers with fixed incomes. If approved for the reduced fare status, the trip cost will be between $1.75 and $5.75, depending upon the passenger’s monthly income and household size. Click here for the reduced fare application.
- Outside of Story County, $35 per hour
- To Des Moines International Airport, $45 per hour
Senior Rides:
Seniors, age 60 and older, who are living independently can qualify for transportation at the rate of $1 suggested donation with completion of a NAPIS form. Click here for the NAPIS form.
Rides to/from University of Iowa Hospitals & Clinics:
- Departure: Boards promptly at 7:00 a.m. (Tue/Wed/Thurs) from the southside of Ames City Hall
- Arrival: 9:30 a.m. at Dental Clinic; 9:30 a.m. at UIHC
- Return: Boards promptly at 3:15 p.m., bus leaves at 3:30 p.m.
- Cost: $25 per person round trip (one free companion)
- Reservations: Required 24 hours in advance
- Riders: General public (wheelchair accessible)
A copy of the Iowa City Shuttle Brochure can be found here.
Cancellations and No Shows
Ride cancellations should be called into our office at least 2 hours in advance of our pickup time. If you do not cancel your ride and you do not show up for your ride you will receive a No-Show charge.
Individuals that no-show for three (3) or more trips in any calendar month will be charged for all no-shows accumulated during said month. The cost of a no-show will be $15.00, which is the full cost of the trip. Individuals who are not private pay will be billed on a personal account for their no-shows. Any person accumulating more than $45.00 on their account will be denied service until the balance is paid in full.
Holiday Services
We provide only limited services on the following days: Memorial Day, Independence Day, Labor Day, the Day after Thanksgiving, and Christmas Eve.
We are closed on New Years Day, Thanksgiving Day, and Christmas Day.
For more information on Transportation Services in Story County, please call or visit Heartland Senior Services at (515) 233-2906 |