HIRTA News Blog

National Dump the Pump Day

Brooke Ramsey - Tuesday, June 06, 2017

Join us in celebrating National Dump the Pump day on Thursday June 15th. Dump the Pump day encourages people to ride public transportation, instead of driving. APTA reports show a two person household which downsizes to one car can save on average more than $9,700 per year. Public transportation also benefits local economies, every $1 invested in public transportation has a $4 economic return. In honor of Dump the Pump day, HIRTA will be scheduling FREE rides. Ask our staff for more information.

Boone County Transportation Needs Survey

Brooke Ramsey - Tuesday, May 09, 2017
HIRTA would like your help gathering feedback about services we're currently providing as well as services the community would like available. It is important our customers provide the information however, we would like your assistance in getting the survey to them. This survey is specific to Boone County, survey's in other communities will be available at a later date. Follow this link to complete the survey: Boone Transportation Needs

Reminder! HIRTA Phone System Upgrad 1/31/17

Brooke Ramsey - Tuesday, January 31, 2017

Reminder, HIRTA is having a phone system upgrade today, Tuesday January 31st, 2017. Our phone system will be down from 3PM-6PM. Please make sure to contact HIRTA prior to 3PM today regarding trips for tomorrow. Thank you for your patience during this temporary outage.

Phone System upgrade 1/31/17

Brooke Ramsey - Tuesday, January 24, 2017

HIRTA will be having a phone system upgrade on Tuesday January 31st 2017 from 3PM - 6PM. Our phone system will be completely down during this time however our email will still be functioning. We appreciate your patience while we work to enhance features on our phone system.

Adverse Weather Reminder

Brooke Ramsey - Wednesday, January 18, 2017

A Friendly reminder about HIRTA's adverse weather policy:

  • Customers are responsible for snow removal to make their homes accessible to the HIRTA transit drivers. Drivers are not allowed to assist customers through snow or ice.
  • If a customer schedules service knowing that a path has not been cleared to their homes, the trip will be considered a “no-show”, and the “no-show” policy will apply.
For the safety of our passengers and our drivers, HIRTA will be enforcing the adverse weather policy. Please help us keep everyone safe by maintaining your driveway and sidewalk this winter season.

Thank you for your help and stay safe out there!

1/17/17 HIRTA in-town only

Brooke Ramsey - Monday, January 16, 2017

Due to icy road conditions, on Tuesday January 17th, 2017, HIRTA will provide in-town only service in Jasper, Marion, Story and Warren Counties. 

Jasper, Marion, Story and Warren Counties, in-town only service on 1/16/17

Brooke Ramsey - Sunday, January 15, 2017

Due to inclement weather, HIRTA will have in-town only service in Jasper, Marion, Story and Warren Counties on Monday 1/16/17.

Phone Update 12/7/16 at 4PM

Brooke Ramsey - Wednesday, December 07, 2016

Due to a phone system update, HIRTA's phone system will be down on 12/7/16 at 4PM. 

Check out our FREE services this week!

Brooke Ramsey - Monday, November 07, 2016

There are many special activities at HIRTA this week!

HIRTA will be providing FREE rides to voting precincts on Tuesday, 11/8/16. 

In addition, on Wednesday, 11/9/16, any payments received for rides will be donated to the Des Moines Police Officers' Credit Union in honor of fallen Sargent Beminio and Officer Martin. 

On Friday, 11/11/16, in appreciation of our service men and women, HIRTA will offer FREE rides to Hy-Vee for the Veterans breakfast.

Call us today to be scheduled for these great community services!

Ridership Satisfaction Survey

Brooke Ramsey - Thursday, October 06, 2016

Please take a moment to help HIRTA with the 2016 Ridership Satisfaction Survey. You can fill the survey out online by clicking here or call us at 1-877-686-0029 to receive a paper copy. 


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